FAQ
Questions, answered
Everything people ask us about Dor Dor. If yours is not here, write to support@dordorapp.com.
Frequently asked
What is Dor Dor?
A dating app for Persians and Iranians living outside Iran, in Persian and English, made by Dor Dor Ltd in London.
Is it DorDor or Dor Dor?
Both are fine. The official name is two words, Dor Dor; DorDor and dordor are the same app.
Is Dor Dor free?
Yes. Matching and chat are free. Premium and Boosts are optional purchases through the App Store or Google Play.
Which countries is it in?
Everywhere at once, except Iran: the UK, the US, Canada, Europe, Australia, the Gulf and beyond.
How do I sign in?
On iPhone with Sign in with Apple, or on any phone with a six-digit code sent to your email. There is no password.
How old do I need to be?
18 or over. Your birthday is checked at sign-up and cannot be changed later without contacting support.
Why is my photo 'In review'?
Every new photo is approved by a person before anyone else sees it. You will get a notification when it is approved.
Why was my photo rejected?
Photos must clearly show you, with no nudity, weapons, text or screenshots. The reason is shown under the photo.
What is a flash?
A like. A double flash puts your card at the top of their street; everyone gets one free a week.
What does Premium include?
See everyone who flashed you, unlimited flashes, five double flashes a week, flash notes, rewind, incognito, premium filters and a monthly Boost.
How do I cancel Premium?
In your App Store or Google Play subscriptions, or Settings, Premium, Manage subscription in the app. Deleting the app or your account does not cancel it.
How do I restore purchases on a new phone?
Open Premium and tap Restore purchases while signed in to the same store account.
How do I report or block someone?
Tap the three dots on their card or in your chat. Reports are read by a person and acted on within 24 hours.
Can people in Iran see me?
Dor Dor is not distributed in Iran. You can also hide your profile from anyone who says they live in an Iranian city.
Do you store my location?
Only your city. We never store GPS coordinates.
How do I delete my account?
In the app: open the Me tab, tap Settings, then Delete account. On the web: dordorapp.com/account/delete. You have 14 days to change your mind, then everything is erased.
How do I get my data?
Settings, Account, Download my data. We email you a secure link to a file.
How do I contact you?
support@dordorapp.com for help, safety@dordorapp.com for safety, privacy@dordorapp.com for data questions.
Keep reading
- DorDor: the dating app for Persians abroad
- Every feature, in plain words
- Safe dating, by design
- Support
Dor Dor is coming to the App Store and Google Play
Leave your email on the home page and we will send exactly one message: the day you can download it. Free to join, free to match, free to chat.
Questions? Read the FAQ or write to support@dordorapp.com.